From Where I Sit MasterCard RPPS Delivers Spotlight On Princeton eCom Spotlight On CCCS of Greater Atlanta NEWS REPORT MasterCard RPPS Continues to Add Value with Wide Variety of Service Enhancements NEWS REPORT First Meeting of RPPS Credit Counseling Advisory Group Addresses Electronic DMPs NEXT STEPS MasterCard RPPS Appeals Directly to Billers in New Biller Awareness Campaign		NEWS REPORT : MasterCard RPPS Continues to Add Value with Wide Variety of Service Enhancements (Page 2 of 4) Automated Payment Inquiry Tool Scores High Marks with Members Introduced in August 2002, the automated payment inquiry tool has already proven tremendously popular with participants, showing dramatic increases in use every month. The Web-based service provides any licensed member (enrollment available to all RPPS participants at no charge) convenient online access to information on payments processed. Replacing a manual procedure, the enhancement delivers an automated response in just seconds. "Members have embraced this new process enthusiastically," said Paul Graser, MasterCard RPPS, "and it's clear why. The automated process delivers the information they need much more quickly and easily than the manual process it replaced, and they can export that information into Excel and other programs." The new tool is so proficient that automated inquiries accounted for 92% of the January payment inquiry total, well up from 15% in August, the first full month of implementation. "We urge members that haven't yet taken advantage of the new tool to enroll," said Graser. "They'll be able to access the data they need from their PCs, with a significant gain in efficiency." To get started, RPPS participants should call RPPS Customer Service at 800-207-7605. New Debit Cap Capabilities Offer Exceptional Flexibility and Protection in Acceptance of Electronic Payment Reversals Last summer, the Payment Reversal Committee, composed of members from across the industry, proposed three changes designed to increase the number of billers that accept electronic reversals. < Back | 1 | 2 | 3 | 4 | Next > Printer Friendly Version