From Where I Sit MasterCard RPPS Delivers Spotlight On Princeton eCom Spotlight On CCCS of Greater Atlanta NEWS REPORT MasterCard RPPS Continues to Add Value with Wide Variety of Service Enhancements NEWS REPORT First Meeting of RPPS Credit Counseling Advisory Group Addresses Electronic DMPs NEXT STEPS MasterCard RPPS Appeals Directly to Billers in New Biller Awareness Campaign		SPOTLIGHT ON CCCS of Greater Atlanta Though adept in modern methods of service delivery, CCCS of Greater Atlanta maintains a grassroots approach that puts the consumer first. Founded in 1964, Consumer Credit Counseling Services (CCCS) of Greater Atlanta holds fast to an industry tradition that emphasizes consumer education and service. That stance, however, does not stop it from embracing the most up-to-date methodology to serve its constituents more effectively and efficiently. "We've been here for 39 years, but that doesn't mean we're behind the times," said Suzanne Boas, president, CCCS of Greater Atlanta. "One of the challenges of being an established organization is to keep yourself open to new ideas and new ways to serve the needs of consumers. "We were one of the first agencies to realize that to provide the kind of service our clients need, we had to develop a transport system between ourselves and our creditor partners that could move money and information quickly, accurately, and reliably," she said. As a result of this insight, CCCS launched its electronic payment capability with MasterCard RPPS® back in July 1994. "The first month, we moved only 4% of our transactions over the system, but we knew we had to take this step if we were ever going to accomplish what was needed for our customers," said Boas. "Today, we pay out 80% of our dollar volume to creditors over the RPPS network. "So we like to tell people that we are the best of both worlds," she said. "We've been here a long time, we have a wonderful reputation in the community, we're a safe place for consumers to come to—but we're also forward looking." < 1 | 2 | 3 | 4 | Next > Printer Friendly Version