Editorial Viewpoint That Which We Call “Online Bill Payment” ... Spotlight On Pennsylvania State Employees Credit Union Spotlight On InCharge Institute of America NEWS REPORT Online Biller/Creditor Directory: Upgrades Make Key Asset More Valuable to Participant Operations INDUSTRY INSIGHTS Q and A With Beth Robertson		MasterCard RPPS Sales Team Integral to Customers' Growth Team's account management skills help maximize opportunities. Once signed on to the MasterCard RPPS® network, participants discover that the MasterCard RPPS Sales Team is actually the MasterCard RPPS Account Management Team, whose responsibility is to deliver and expand on the promises made by the Sales Team. “MasterCard RPPS is growing dramatically, with consistently strong double-digit growth in volume annually,” says Tom Carey, who heads up the group. “Our team is critical to that growth. We're not simply salespeople bringing in new prospects, though we do that very well, but we are also account relationship managers helping our existing customers grow their businesses. We all have extensive experience in online banking and bill payment, and that enables us to collaborate very closely and effectively.” The team is also supported by relationship managers across MasterCard International, who help identify valuable opportunities. “For example, the sales people in the Business Development Group for MasterCard's North America Region work with issuers of prepaid MasterCard® cards. That's a program that dovetails very neatly with MasterCard RPPS, which can cost-effectively facilitate remote value loading for the issuers.” Working together to expand biller base “The Sales Team is ready and willing to work directly with participants - both CSPs and BSPs, or lockbox providers - to help expand their electronic payment opportunities,” Carey notes. “To help lockbox providers, we've strengthened our outreach and sales efforts with billers, including advertising, conference participation, marketing efforts, and PR. This effort provides an excellent sales channel for providing referrals to our lockbox customers who work most closely with us,” says Carey. < 1 | 2 | 3 | Next > Printer Friendly Version