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Working groups get the ideas flowing Attendees engage in lively discussion, debate, and feedback At the heart of the symposium's first day, working group sessions provided a formal but relaxed opportunity for MasterCard RPPS customers to trade ideas and to provide feedback on three topics: the biller directory, second-generation bill presentment, and exception payments. "Working groups get the experts—our customers who work with the network every day—in one room together to address issues of common interest from their unique perspectives," says Gidget Hall, senior business leader, MasterCard Bill Payment. In summary, the working groups addressed these issues: Biller directory: After reviewing progress on last year's action items, the sessions focused primarily on biller setup and on best practices. Bill presentment: The sessions included lively discussions on how to improve adoption and on the opportunity for MasterCard RPPS to become the common framework for a larger bill-summary presentment network. Exception payments: Billers and originators vigorously discussed the causes of unpostable payments and how to reduce them. Several initiatives from MasterCard RPPS that facilitate resolution of these issues were also discussed. "These sessions generated lively debates, helpful suggestions, and real-world insights that attendees and MasterCard RPPS use to resolve operational issues and enhance performance," says Hall. Printer Friendly Version Back to Top	WINTER 2006 In this issue... 2006 symposium rides the rising wave of adoption into the future Editorial Viewpoint Payment "Air Time" Reduction Is Money in the Bank for Atmos and Its Customers Breakout Sessions Give Attendees a Closer Look Working Groups Get the Ideas Flowing MasterCard RPPS takes the friction out of commerce PNC Manages Complex Portfolio Conversion with MasterCard RPPS Solution Federal Reserve Official Speaks about the Advantages of Consumer Education Customers Voice Overwhelming Satisfaction for 2006 MasterCard RPPS Communication Initiatives New Research Reveals Major Impact of Unpostable Payments on Bottom Line Banker, Processor, and Biller Panels Explore Trends, Challenges, and Opportunities Payment Expert Fred Brothers Predicates Future Industry Success on New Paradigms